Market Loss Policy

Ensuring Fairness and Confidence

At Coinhuskers, we understand the importance of providing our customers with confidence and peace of mind when engaging in precious metals transactions. As part of our commitment to transparency and customer satisfaction, we have implemented a Market Loss Policy to address situations where market fluctuations may result in financial loss for our clients.

Policy Overview

  1. Market Volatility: Precious metals markets can experience fluctuations in value due to various factors, including economic conditions, geopolitical events, and supply-demand dynamics. These fluctuations are inherent to the nature of investing in commodities and are beyond our control.
  2. Policy Scope: Our Market Loss Policy applies to eligible transactions involving the purchase or sale of gold, silver, platinum, palladium, and other precious metals conducted through Coinhuskers.
  3. Eligibility Criteria: To qualify for consideration under the Market Loss Policy, the following conditions must be met.
  • The transaction must have been executed within the scope of Coinhuskers’ business operations.
  • The client must have adhered to the terms and conditions outlined in the transaction agreement.
  • The market loss incurred must be directly attributable to fluctuations in the prevailing market prices of the relevant precious metals.

Policy Terms:

  1. Reimbursement Consideration: In the event that a client experiences a market loss on a qualifying transaction, Coinhuskers will review the circumstances on a case-by-case basis to determine eligibility for reimbursement.
  1. Notification Requirement: Clients must promptly notify Coinhuskers of any potential market loss within a reasonable timeframe following the occurrence of the transaction.
  1. Documentation Submission: Clients seeking reimbursement under the Market Loss Policy must provide supporting documentation, including transaction details, market price fluctuations, and any relevant communication with Coinhuskers.
  1. Reimbursement Options: Depending on the specific circumstances of the case, Coinhuskers may offer reimbursement in the form of credit towards future transactions, partial compensation, or other mutually agreed-upon arrangements.


  1. Speculative Investments: Transactions involving speculative trading, margin trading, or leveraged positions are excluded from the Market Loss Policy.
  2. Third-Party Services: Coinhuskers is not liable for market losses incurred through third-party services, including custodial accounts, storage facilities, or independent financial advisors.

Policy Updates:

Coinhuskers reserves the right to update, modify, or amend the Market Loss Policy as necessary to reflect changes in market conditions, regulatory requirements, or business practices. Any updates to the policy will be communicated to clients through our website or other appropriate channels.

Contact Us:

For inquiries regarding our Market Loss Policy or to report a potential market loss, please contact us. We are dedicated to addressing your concerns and ensuring a transparent and fair resolution process.